I just wanted to say thank you. Everyone I spoke to was so impressed with the service and the way that you conducted it. I had so many comments about how the content of your words really helped them in an uplifting way. There is nothing I would have changed with hindsight – it could not have been better. For me, it was the environment you created and the pace of your service that I thought was so skilfully done; like an artist creating a picture.
The whole thing was the perfect send off. We were looked after brilliantly, we were met at home to discuss the arrangement. Mike and Kate worked together to ensure it was all so personal. Everyone said it was the nicest funeral they had ever been to.
My words seem so inadequate to thank you enough for such a wonderful service. I know my husband put a lot of his input into his own service, but you pulled it all together and added many special thought provoking sentiments that touched us all. It was very evident that you totally absorbed what we had said to you when you visited. Thank you. Whilst it was such a desperately sad occasion, you made it perfect in every way and I shall be eternally grateful to you.
We were so pleased to be able to arrange the type of service that we know he would have wanted, and to allow so many people to speak and share their memories. Your role in this was so important to us in helping to make this happen and reassuring us that all would be smooth on the day.
The words you spoke were beautiful and you really captured his essence. You had clearly thought hard about what you would say and the reading you would use which helped bring comfort on such a difficult occasion.
We had many comments after the service on how fitting and appropriate it had been. The moment of reflection was especially noted as having brought a sense of peace and calm for several people. Thank you also for the lovely pieces which you sent following the funeral. This was a wonderful gesture and, at some point, will bring solace to reflect on.
Thank you for making a sad time easier to deal with. The service was brilliant and just what we wanted, you told ‘Ann’s Story’ in just the right way.
Thank you for sending me the transcript of the service, I will read through it on one of my good days. It was a lovely service (if funerals can be described this way) lots of people commented on it.
Thank you for all your guidance and support for the funeral. We were so pleased you suggested the burial ground you did, it is just perfect, as was the method of transport.
Thank you for the respect and dignity you gave Mum in her last moments of public duty. The funeral was wonderful and it was just what she wanted for herself.
Kate and Mike allowed us to see funerals in a completely different way, as a celebration for my Dad that we could make entirely personal and special, instead of something to be afraid of. They were both very supportive, empathetic, respectful and accommodating through all our ups and downs during the process of planning the funeral. Kate and Mike took care of all the paperwork and formalities and told us exactly what we needed to do our end which made it a lot easier for us as we had no idea about the formalities that had to happen. Kate and Mike were very attentive and made regular appointments to come out to see us. As we developed more ideas for the ceremony, they found a way to make everything happen the way we wanted it. They also suggested low cost options and wanted to save us money wherever possible. For example we wanted a Land Rover to take Dad's coffin, and since we still had Dad's Land Rover, they spent time sorting it out so that Dad's coffin could fit in it to go to the ceremony (which he would have loved!)
Kate spent a lot of time with us at the chapel at Westhope the day before the ceremony that day making sure everything was perfect decorating it with photos, candles, incense and flowers.
Throughout the process, Kate and Mike's thoughtful gestures meant a lot to us. When we first met Kate, she gave me, my mom and my sister a sprig of rosemary each, rosemary for remembrance. On such an upsetting day this gesture brought comfort to the point where I have dried and kept the sprig safe since.
What can I say other than a "huge" thank you! Your service and professionalism was fantastic. Speaking with you to discuss our requirements was very relaxed and friendly.